- support@kenukart.com
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- support@kenukart.com
You may return items within 30 days of receiving your order, provided they meet the following conditions:
The item must be unused, unworn, and in its original packaging.
The item must include all original tags, labels, and accessories.
Items that are damaged, altered, or not in their original condition will not be eligible for a return.
Certain items are non-returnable, including:
Personalized or custom-made products.
Perishable goods (if applicable).
Sale or clearance items (unless defective or damaged upon arrival).
Gift cards and digital products.
To initiate a return, please follow these steps:
Contact our customer support at [Insert Contact Email] with your order number and reason for return.
Our team will review your request and provide return instructions.
Ship the item back to us using a trackable shipping method. Customers are responsible for return shipping costs unless the return is due to our error.
Once we receive and inspect the item, we will notify you about the approval or rejection of your return.
If your return is approved, refunds will be processed as follows:
Refunds will be issued to the original payment method within 15 days.
Shipping fees are non-refundable.
If you receive a refund, the cost of return shipping (if applicable) may be deducted from your refund.
If you received a defective or incorrect item, we offer exchanges for the same product. Contact our support team within 10 days of receiving the item, and we will assist you with the exchange process.
If your item arrives damaged or incorrect, please contact us immediately at support@kenukart.com with photos of the item and packaging. We will arrange for a replacement or refund at no additional cost to you.
Orders may be canceled within 24 hours of purchase for a full refund. Once the order has been processed and shipped, it cannot be canceled.
If you have any questions or concerns about this Privacy Policy, please contact us at:
Kenu Kart
support@kenukart.com
0334-4242152
